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FREE SHIPPING IN USA (over $1000)* 1-877-761-2819 | Sales: 7:30AM-5PM PST | Parts & Support: 7:30AM-5PM PST | MON-FRI
FREE SHIPPING IN USA (over $1000)*

TMG Industrial Support Center

Cancel Your Order

Cancel Your Order

Need to cancel your order? No problem, we get it, sometimes things happen.

If your order has already shipped and you have an active tracking number, you will not be able to cancel the order. Please refer to our return policy to request a return.

1-(877)-726-2819 or

If your order is already on its way and you have an active tracking number, please contact your salesperson directly if you ordered through them. Please call our customer success line 1 (877) 761 – 2819 if you placed your order online. We will have your item rerouted back to our facility and you will be refunded once the item has arrived back in our custody. There will be a 15% restock fee subtracted from your return.

If you have already set a delivery appointment with the local courier for drop off, but you would like to cancel last minute, please refuse delivery and have it returned to sender. Once the item has transited back to our warehouse, we will issue your return minus a 15% restock fee.

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In-Store Pickup orders are ready by appointment only, 24 hours after payment has been received
Credit card owner must be on site with ID and credit card used to place the order
If the order is arranged for a third party pickup (a freight company, family members or friends), the order must be paid through EFT (electronic fund transfer).
Hours: Mon-Fri 9AM-4PM local time
In-Store Pickup orders must be picked up within 5 business days, after which the discount price is voided.

Warehouse Pick-up Price Promo

Only to in-person self-pickup at our Warehouses in Kent.

This offer is not applicable with any other promotions or for online orders, and is limited to one item per person only.

Please note that prices are subject to change.
Promo price is available from Nov 20th to Dec 1st
Hours: Mon-Fri 9AM-4PM local time
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