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TMG Industrial Support Center

Returns and Exchanges

Returns and Exchanges

Exchanging Items

  • If your item has not shipped yet, please contact your salesperson directly, or call our sales team at 1 (877) 726-2819, and we would be happy to modify your order before it goes out.
  • If your item has shipped, please await the delivery and have it returned to sender. There will be a restocking fee of 15% added for returns. We can ship out your exchanged item once the original has arrived back in our custody.
  • If you picked up from our warehouse, please contact your salesperson directly, or call our sales team at 1 (877) 726-2819, and we will set up a time you can return the item to our warehouse. You will be charged a 15% restocking fee for the return. You may also email us at cs@tmgindustrial.com

Returning Items

  • If your item has not shipped yet, please contact your salesperson directly, or call our sales team at 1 (877) 726-2819, and we can cancel your order.
  • If your item has shipped, please await the delivery and have it returned to sender. There will be a restocking fee of 15% added for returns.
  • If you picked up from our warehouse, please contact your salesperson directly, or call our sales team at 1 (877) 726-2819, and we will set up a time you can return the item to our warehouse. You will be charged a 15% restocking fee for the return.
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