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TMG Industrial Support Center

Shipping Information

Shipping Information

Once an order has been placed either online or by phone, our team will begin processing and preparing it for shipment.

Shipping eligibility and charges may vary based on the product and delivery location. Most standard-sized products are eligible for free shipping to qualifying delivery addresses. Final free shipping eligibility is determined based on the actual delivery address.

Oversized products are not included in our standard free shipping offer and are subject to separate freight charges. Shipping costs for oversized products will be calculated based on the product, delivery location, and applicable freight requirements.

Within 48 hours of placing your order, you will generally receive a confirmation call from one of our team members or your salesperson to finalize the shipment details and help ensure a successful delivery.

Once your order has shipped, you will receive a text message and/or email containing the carrier information and tracking number.

Click the tracking number to visit the carrier's tracking page and stay up to date on your delivery status.

Our typical delivery window is 10–15 business days after your order has shipped from our warehouse. Carrier congestion, weather conditions, remote delivery locations, or other circumstances may cause delays.

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