Support Center
The latest blogs, press releases, news, and demos from TMG Industrial.
Product Packaging Color Label Declaration
Please note, our TMG-EFM80 colour label/place card incorrectly states that the unit comes with flat face couplers. The details provided on the website and...
Please note, our TMG-EFM80 colour label/place card incorrectly states that the unit comes with flat face...
Please note, our TMG-EFM80 colour label/place card incorrectly states that the unit comes with flat face couplers. The details provided on the website and spec sheet are correct and the...
What happens after you place your order?
We understand your concerns due to the high cost and value of TMG products. After the order is placed online or through one of...
We understand your concerns due to the high cost and value of TMG products. After the...
We understand your concerns due to the high cost and value of TMG products. After the order is placed online or through one of our customer support agents, the order...
Tailgate Delivery
TMG Industrial ships orders over $1000 free for most locations across Canada and the USA lower 48 states including residential, commercial, unattended agricultural lands...
TMG Industrial ships orders over $1000 free for most locations across Canada and the USA lower...
TMG Industrial ships orders over $1000 free for most locations across Canada and the USA lower 48 states including residential, commercial, unattended agricultural lands and construction sites. Most of our...
New orders unavailable for US customers
Attention US customers, We regret to inform you that we are currently unable to accept any orders until further notice due to technical difficulties....
Attention US customers, We regret to inform you that we are currently unable to accept any...
Attention US customers, We regret to inform you that we are currently unable to accept any orders until further notice due to technical difficulties. We understand that this is an...
Warranty
Please read and accept our warranty policies below to continue with your warranty claim. At TMG Industrial, we strive to make the warranty claim...
Please read and accept our warranty policies below to continue with your warranty claim. At TMG...
Please read and accept our warranty policies below to continue with your warranty claim. At TMG Industrial, we strive to make the warranty claim process as painless as possible. Please...
Shipping Information
Once an order has been placed either online or via phone we begin processing your order and preparing it for shipment.  Within 48 hours of...
Once an order has been placed either online or via phone we begin processing your order and preparing...
Once an order has been placed either online or via phone we begin processing your order and preparing it for shipment.  Within 48 hours of your order you will receive a confirmation...
Free Shipping Policy
Free shipping is available for orders over $1000 (not including accessorial fees*) to most locations in the contiguous United States (Lower 48 States). *Residential/Schools/Farm/Construction Sites...
Free shipping is available for orders over $1000 (not including accessorial fees*) to most locations in...
Free shipping is available for orders over $1000 (not including accessorial fees*) to most locations in the contiguous United States (Lower 48 States). *Residential/Schools/Farm/Construction Sites will be an extra $50 fee....
Refunds
Refunds are processed once we have received back a returned item to our warehouse. Our accounting team will process your payment right away and...
Refunds are processed once we have received back a returned item to our warehouse. Our accounting...
Refunds are processed once we have received back a returned item to our warehouse. Our accounting team will process your payment right away and it usually takes 3-5 business days...
Promo Codes & Credit
If you are part of our email list, you will receive promo codes from time to time to use when you shop with us.
If you are part of our email list, you will receive promo codes from time to...
If you are part of our email list, you will receive promo codes from time to time to use when you shop with us.
Email Subscriptions
To sign up for our special offers in your email, please use the subscribe box on the bottom of our website. To unsubscribe, please...
To sign up for our special offers in your email, please use the subscribe box on...
To sign up for our special offers in your email, please use the subscribe box on the bottom of our website. To unsubscribe, please select unsubscribe from your most recent...
Changing Account Information
Simply login to your account and you can edit your details on your profile. You can also call or email our customer success team...
Simply login to your account and you can edit your details on your profile. You can...
Simply login to your account and you can edit your details on your profile. You can also call or email our customer success team at 1 (877) 761-2819 or cs@tmgindustrial.com
Updating Shipping on an Order
If you need to update your shipping, please contact your salesperson directly or for online orders, please contact our customer success team at 1...
If you need to update your shipping, please contact your salesperson directly or for online orders,...
If you need to update your shipping, please contact your salesperson directly or for online orders, please contact our customer success team at 1 (877) 761-2819 or at cs@tmgindustrial.com. We will...