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We are currently unable to accept any orders until further notice due to technical difficulties.
We are currently unable to accept any orders until further notice due to technical difficulties.

Support Center

The latest news, press releases, blogs, and demos from TMG Industrial.

Latest News
    February 20, 2023

    Dual Truss vs Single Truss Container Shelters: Which is Right for You?

    When it comes to container shelters, there are two main types: dual truss and single truss. Each has its own benefits and drawbacks, and the choice between the two ultimately...

    When it comes to container shelters, there are two main types: dual truss and single truss. Each has...

    When it comes to container shelters, there are two main types: dual truss and single truss....

    When it comes to container shelters, there are two main types: dual truss and single truss. Each has its own benefits and drawbacks, and the choice between the two ultimately...

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What’s News?
February 27, 2023

New orders unavailable for US customers

Attention US customers, We regret to inform you that we are currently unable to accept any orders until further notice due to technical difficulties....

Attention US customers, We regret to inform you that we are currently unable to accept any...

Attention US customers, We regret to inform you that we are currently unable to accept any orders until further notice due to technical difficulties. We understand that this is an...

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September 15, 2022

Warranty

Please read and accept our warranty policies below to continue with your warranty claim. At TMG Industrial, we strive to make the warranty claim...

Please read and accept our warranty policies below to continue with your warranty claim. At TMG...

Please read and accept our warranty policies below to continue with your warranty claim. At TMG Industrial, we strive to make the warranty claim process as painless as possible. Please...

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May 13, 2022

Shipping Information

Once an order has been placed either online or via phone we begin processing your order and preparing it for shipment.   Within 48 hours of...

Once an order has been placed either online or via phone we begin processing your order and preparing...

Once an order has been placed either online or via phone we begin processing your order and preparing it for shipment.   Within 48 hours of your order you will receive a confirmation...

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May 13, 2022

Free Shipping Policy

On orders over $1000, shipping is free of charge within Canada and the United States lower 48 states.   There may be a shipping fee...

On orders over $1000, shipping is free of charge within Canada and the United States lower 48...

On orders over $1000, shipping is free of charge within Canada and the United States lower 48 states.   There may be a shipping fee for deliveries to some remote locations...

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May 13, 2022

Refunds

Refunds are processed once we have received back a returned item to our warehouse. Our accounting team will process your payment right away and...

Refunds are processed once we have received back a returned item to our warehouse. Our accounting...

Refunds are processed once we have received back a returned item to our warehouse. Our accounting team will process your payment right away and it usually takes 3-5 business days...

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May 13, 2022

Promo Codes & Credit

If you are part of our email list, you will receive promo codes from time to time to use when you shop with us.

If you are part of our email list, you will receive promo codes from time to...

If you are part of our email list, you will receive promo codes from time to time to use when you shop with us.

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May 13, 2022

Financing with PayBright

Add your item(s) to your cart and select PayBright as your payment method. You will then be redirected to PayBright to view payment plan...

Add your item(s) to your cart and select PayBright as your payment method. You will then...

Add your item(s) to your cart and select PayBright as your payment method. You will then be redirected to PayBright to view payment plan details. Apply with PayBright's easy online...

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May 13, 2022

Email Subscriptions

To sign up for our special offers in your email, please use the subscribe box on the bottom of our website. To unsubscribe, please...

To sign up for our special offers in your email, please use the subscribe box on...

To sign up for our special offers in your email, please use the subscribe box on the bottom of our website. To unsubscribe, please select unsubscribe from your most recent...

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May 13, 2022

Changing Account Information

Simply login to your account and you can edit your details on your profile. You can also call or email our customer success team...

Simply login to your account and you can edit your details on your profile. You can...

Simply login to your account and you can edit your details on your profile. You can also call or email our customer success team at 1 (877) 761-2819 or cs@tmgindustrial.com

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May 13, 2022

Updating Shipping on an Order

If you need to update your shipping, please contact your salesperson directly or for online orders, please contact our customer success team at 1...

If you need to update your shipping, please contact your salesperson directly or for online orders,...

If you need to update your shipping, please contact your salesperson directly or for online orders, please contact our customer success team at 1 (877) 761-2819 or at cs@tmgindustrial.com. We will...

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May 13, 2022

Shipping Small Items

Parts shipped from our dedicated parts store will be shipped via USPS, Canada Post, or FedEx. They should arrive in the same 7-10 days...

Parts shipped from our dedicated parts store will be shipped via USPS, Canada Post, or FedEx....

Parts shipped from our dedicated parts store will be shipped via USPS, Canada Post, or FedEx. They should arrive in the same 7-10 days after leaving our warehouse. You will...

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May 13, 2022

Tracking Orders

To track your order, simply click the link in your email or text message that was sent on the day your order shipped out...

To track your order, simply click the link in your email or text message that was...

To track your order, simply click the link in your email or text message that was sent on the day your order shipped out from our warehouse. Orders usually take 10-15...

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